We think your first visit is pretty special. It’s our opportunity to show you around, introduce you to your smile team, and help you feel right at home. We really do want to feel at home here – it’s not just something we say. We know that people who feel welcome, safe, and happy with their dentist are more likely to keep up with their regular care, and that means Juneau smiles that are healthier, brighter, and longer-lasting.

New Dental Patients in Juneau

What to Expect from our Juneau Office

First Visit Experience

As soon as you come in, we will greet you, get you settled in, and take all your pertinent information. You will then spend a bit of time with Dr. Pinney, discussing your oral health history, needs, and what you would like to get out of your long-term dental care. After this get-to-know-you session, we will start your in-depth comprehensive exam. During this exam, Dr. Pinney will analyze and inspect:

  • Your face, neck, and mouth for abnormalities
  • Your teeth for cavities, wear, or other damage
  • Your gums for any sign of gum disease
  • Your jaw and bite for balance or the first symptoms of TMJ disorder
  • Your soft palate and throat for indicators of sleep apnea
  • Your entire mouth for the very first signs of oral cancer
  • The deepest, darkest corners of your mouth with our intraoral camera

Depending on when your last x-rays were taken and your situation, we may recommend digital or panoramic x-rays or a 3D CT scan.

Once all the information is collected, Dr. Pinney will sit down with you again to:

  • Review the findings
  • Educate you on the issues, if there are any
  • Explain your options
  • Co-create a plan to get and keep your mouth in tip-top shape

Our patients always say how much they appreciate the time we take with them on this first visit. After all, it is the first step toward a lifetime of Juneau smiles!

First Visit Experience

New Patient Forms

Who wants to spend any time in a waiting room, balancing a clipboard on their lap, and trying to answer all the questions on a new-patient health form? We don’t – especially these days! Now you don’t have to. Just fill out these forms online, in the comfort of your own home! It’s just another way we make dental care outstanding!

Amenities & Comforts

To feel at home and comfortable in our dental office, we think you should feel a little pampered too. You’ll be happy to see how bright and clean our office is, how comfortable and calming the surroundings, and how we dote on you every time you come to see us. Our comforts and amenities include:

  • Beautiful views from our large windows
  • Comfortable exam chairs
  • Neck pillows to cradle your head and neck for total comfort
  • Blankets to help you feel safe and keep you cozy
  • Hot towels to help you feel refreshed after your procedures
  • Lip balm to relieve chapped or irritated lips
  • And, of course, music to keep everyone feeling happy

In the past, we also offered bottled water, hot beverages such as coffee or tea, and snacks. We hope to do it again in the future when everything is a little safer, and we can linger, chat, and be neighborly.

New Patient Forms

Payment Options and Insurances

We want to make great dentistry available to Juneau! That’s why we work so hard to help you with payment options and even offer an in-house savings plan. Ask us about it! And while we do accept some dental insurances, we also work with out-of-network plans to help you maximize your benefits. We have even invested in software that will help estimate your benefits and your portion of payments.

It isn’t fool-proof, but it helps! We also offer options for interest-free financing through CareCredit and Lending Club. Of course, we take all other payment forms, including the Alaska Airlines Visa – improve your health and appearance and earn some major points! We are always here to discuss your payment options, answer questions, and help you get the care you want and need. Your smile is worth it!

No Insurance - Our patients don't need it

Payment Options and Insurances

We love new patients!

Welcome to your new smile home!